We strive to provide software services you can trust.
Welcome to our trust centre. Getting legal and compliance right is an important part of that. We believe that understandable terms, policies or legal notices help to ensure a common understanding and are the foundation of a mutually beneficial relationship. In order to build trust, we want our policies on certain important issues to be clear.
Our relationship with you
We pride ourselves on being ethical members of the profession. We abide by both our own code and the laws and acts that are developed by our governing body. Honesty and integrity are non-negotiable.
Our corporate information
Find out more about Umbani Software on our about us page. Currently we have a remote working model with our head office at 39 Miles Sharp Street, Rynfield, Benoni, 1501.
Privacy and data protection at Umbani Software is important
We secure the information we process and keep it confidential
We know how important confidentiality and privilege is to you. We won’t disclose your confidential information. We take adequate and appropriate measures to secure all the information we process. Some of the information we process is confidential or commercially sensitive. As a software development company that focusses on data analysis, confidentiality and the protection of intellectual property are issues that are taken very seriously. Our security policy sets out how we safeguard our website and your personal information. We are happy to sign a non-disclosure agreement (NDA) with you, even though our agreements include that we keep your information confidential.
Access to information ensures accountability and transparency
We also respect that the law (like PAIA) requires us to give certain people access to information in certain circumstances. You can request access to information we hold by emailing us. Mary-Anne Horn is also our Information Officer for the purposes of PAIA.
We’re anti-bribery and corruption
We recognise that all organisations have a responsibility to be ethical in their business practices and not engage in any activities that harm society. We have an Anti Bribery and Corruption Policy setting out our policy on this important issue.
Managing both your and our risk
We continually strive to manage both our risks and the risks of our clients. For example, we have both public liability and professional indemnity insurance.
We take compliance seriously
We are committed to complying with all laws, rules, codes and standards that apply to Umbani Software. We take our responsibility to comply seriously.